Privacy policy

At KRAEK, we value your data. That’s why we try to explain our privacy policy as clear as we can. If you have any questions, feel free to reach out to info@kraek.com.

KRAEK, located at Buyspad 26, 1051 MB Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
www.kraek.com
Buyspad 26, 1051 MB Amsterdam, Netherlands

 

Personal data that we process

KRAEK processes your personal data because you use our services or because you provide these to us yourself. Below you will find an overview of the personal data that we process:

- First and last name
- Gender
- Date of birth
- Address data
- Telephone number
- E-mail address
- Other personal data that you actively provide, for example by placing an order on the website, in correspondence or by telephone
- Information about your activities on our website
- Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
- Internet browser and device type
- Bank account number

 

Special or sensitive personal data that we process

Our website does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at info@kraek.com and we will remove this information.

 

For what purpose and on what basis we process personal data

KRAEK processes your personal data for the following purposes:

- Handling your payment
- Sending our newsletters and / or advertising brochures and / or commercial offers
- Being able to call or e-mail you if this is necessary to be able to perform our services
- Inform you about changes to our services and products
- To deliver goods and services to you
- KRAEK analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.
- KRAEK follows your surfing behavior on various websites with which we tailor our products and services to your needs.
- KRAEK also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

 

Data Protection Officer

At KRAEK, Sebastiaan Smits is our Data Protection Officer. He can be reached via info@kraek.com.

  

Automated decision making

KRAEK does not take decisions about decisions on matters that may have (significant) consequences for persons on the basis of automated processing. These are decisions that are made by computer programs or systems, without a human being (such as an employee of KRAEK) among them.

 

How long do we keep personal data

KRAEK does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

Personal data: 5 years > Processing your payment, sending our newsletters and / or advertising brochures and / or commercial offers, being able to call or email you if this is necessary to be able to perform our services, to inform you about changes to our services and products, if we are legally required to do so, such as data for our tax return.

Date of birth: 5 years > You make an offer on your birthday, send our newsletters and / or advertising brochure and / or commercial offers.

Address: 5 years > Sending our newsletters and / or advertising brochures and / or commercial offers, to deliver goods and services to you, to inform you about changes to our services and products.

Bank account number: 5 years > Settling your payment, if we are legally obliged to do so, such as data for our tax return.

Internet browser and device type: 5 years > to improve the website and to adjust the range of products and services to your preferences, to measure your surfing behavior over different websites with which we tailor our products and services to your needs.

 

Sharing of personal data with third parties

KRAEK does not sell your information to third parties and only provides this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. KRAEK remains responsible for these processes.

 

Cookies, or similar techniques, that we use

KRAEK uses functional, analytical and tracking cookies. A cookie is a small text file that will appear on the first visit to this website stored in the browser of your computer, tablet or smartphone. KRAEK uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and have asked permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

For an explanation, see: https://veiliginternetten.nl/themes/s situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.

Cookies are also placed on this website by third parties. These are, for example, advertisers and / or social media companies. Below an overview:

Cookie: Google Analytics

Naam: _utma

Functie: Analytische cookie die websitebezoek meet

Bewaartermijn: 2 jaar

 

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by KRAEK and you have the right to data transferability. This means that you can submit a request to us to send you the personal data that we hold about you in a computer file.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@kraek.com.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

 

How we protect personal data

KRAEK takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via info@kraek.com.

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